ALEXANDRA PESCI; MICHEL M KOEKEMOER. THE FSCA CONDUCT STANDARD FOR BANKS AS A MEANS TO REFORM THE INTERNAL FINANCIAL CONSUMER COMPLAINT RESOLUTION MECHANISMS OF SOUTH AFRICAN BANKS. Obiter, [S. l.], v. 44, n. 2, 2023. DOI: 10.17159/obiter.v44i2.16308. Disponível em: https://obiter.mandela.ac.za/article/view/16308. Acesso em: 3 jul. 2024.